Terms & Conditions

Last Updated: October 11, 2026

Welcome to Junru Jewelry. These Terms & Conditions govern your access to and use of https://junrujewelry.com/ and any purchases made through our website. By accessing our website or placing an order, you agree to these terms.

1. About Us

This website is , trading as Junru Jewelry.

• Website: https://junrujewelry.com/
• Email: sales@junrujewelry.com
• Phone:  +86-180780-63669

Please contact us using the details above if you have any questions about these terms or an order.

2. Eligibility

By using this website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you. If you are purchasing on behalf of another person or business, you confirm that you have the authority to do so.

3. Products and Descriptions

We aim to ensure that all product descriptions, images, specifications, prices, and availability information are accurate and up to date.

• Product colours and appearance may vary slightly due to screen settings, lighting, photography, and display differences.
• Product dimensions, weights, materials, finishes, and other specifications will be as described in the relevant product listing, subject to reasonable manufacturing tolerances.
• Certain products may become unavailable or may be discontinued without prior notice.
• Claims about materials, gemstones, precious metals, plating, authenticity, or certifications should be understood according to the specific product description and supporting documentation.

If a material error affects your order, we will contact you and explain the available options, which may include correcting the information, cancelling the order, or issuing a refund where appropriate.

4. Prices and Payments

All prices will be displayed in the currency indicated on the website. Applicable taxes, shipping charges, customs duties, and other fees will be disclosed where applicable.

We reserve the right to correct pricing errors and update product prices before an order is accepted. A price change will not retrospectively alter an accepted order, except where permitted by law.

Payments must be completed through the payment methods offered at checkout. An order may not be processed until payment has been authorised or confirmed.

We do not intend to store complete payment card details on our website. Payment information may be processed by third-party payment service providers under their respective terms and privacy policies.

5. Orders and Order Acceptance

Submitting an order constitutes an offer to purchase the selected products. An order confirmation email acknowledges receipt of your order and does not necessarily mean that the order has been accepted.

We reserve the right to decline or cancel an order where reasonably necessary, including in cases of:

• Product unavailability or a pricing or listing error.
• Suspected fraudulent, unauthorised, or duplicate transactions.
• Incorrect shipping or billing information.
• Legal, regulatory, or payment-processing restrictions.

If payment has already been collected for an order that we cancel, we will arrange a refund through the original payment method or another lawful method agreed with you.

6. Shipping and Delivery

We ship to the locations and addresses supported by our checkout process.

Estimated delivery times are provided for guidance and are not guaranteed unless expressly stated. Delivery may be affected by courier delays, customs inspections, weather, public holidays, or other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information. Additional charges caused by an incorrect address or a requested delivery change may apply where permitted by law.

International orders may be subject to import duties, taxes, customs clearance fees, or other charges imposed by the destination country. Responsibility for these charges will be disclosed where applicable.

Please refer to our Shipping Policy for additional information.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our applicable Return and Refund Policy, which should be read together with these terms.

Before returning a product, customers must follow the return instructions provided by Junru Jewelry and obtain any required return authorisation.

Returned products may be required to be unused, undamaged, and accompanied by their original packaging, tags, certificates, and accessories, subject to applicable consumer law.

Any exclusions for personalised, customised, engraved, hygiene-sensitive, or other products must be clearly disclosed before purchase and will apply only to the extent permitted by law.

Nothing in this section limits any mandatory rights available to consumers under applicable law.

8. Damaged, Defective, or Incorrect Products

If an item arrives damaged, defective, or different from the product ordered, please contact us promptly at sales@junrujewelry.com with your order number, a description of the issue, and photographs where appropriate.

We will review the issue and explain the available remedies in accordance with our policies and applicable law.

9. Jewellery Care and Product Use

Customers should follow any care instructions supplied with their products. Exposure to chemicals, perfumes, moisture, heat, abrasion, or improper storage may affect certain materials, finishes, or gemstones.

Unless expressly stated, ordinary wear, accidental damage, improper use, and failure to follow care instructions may not be covered by a voluntary warranty. This does not exclude any rights that cannot legally be excluded.

10. Intellectual Property

All website content, including text, product photographs, graphics, logos, branding, designs, and other materials, is owned by or licensed to Junru Jewelry unless otherwise indicated.

You may access and use this content for personal, non-commercial shopping purposes. You must not reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission, except as permitted by law.

11. Acceptable Use

You agree not to:

• Use the website for unlawful, fraudulent, or misleading purposes.
• Attempt to gain unauthorised access to website systems or customer accounts.
• Introduce malicious software, harmful code, or automated activity that disrupts the website.
• Submit false information or misuse payment, promotional, or return processes.
• Copy or scrape website content in violation of applicable law or our rights.

We may restrict or suspend access where reasonably necessary to protect customers, our business, or the security of the website.

12. Third-Party Services and Links

Our website may include links to third-party websites or services, including payment providers, delivery partners, and social media platforms.

We do not control the content, policies, or availability of independent third-party services. Your use of those services may be governed by their own terms and privacy policies.

13. Limitation of Liability

To the extent permitted by applicable law, Junru Jewelry will not be liable for indirect or consequential losses arising from your use of the website or inability to access it.

Nothing in these terms excludes or limits liability for fraud, intentional misconduct, death or personal injury where exclusion is prohibited, statutory consumer rights, or any other liability that cannot lawfully be excluded or limited.

Where liability may legally be limited, it will be limited to the extent permitted by applicable law.

14. Privacy

Your personal information will be handled in accordance with our Privacy Policy. By using the website, you acknowledge that you have had the opportunity to review that policy.

Any consent required for optional marketing or non-essential tracking will be obtained separately where required by law.

15. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our business, products, website functionality, or legal requirements.

The revised version will be published on this page with an updated date. Changes will apply prospectively unless otherwise required by law. Orders already accepted will remain subject to the terms applicable to them, except where a change is required by law or agreed with you.

16. Governing Law and Disputes

These terms are governed by the laws of [Country/State], subject to mandatory consumer protection laws that apply to you.

Any dispute will be handled by the competent courts or dispute-resolution bodies under applicable law. Nothing in this section removes any mandatory rights a consumer may have to bring proceedings in their place of residence.

17. Contact Us

For questions about these Terms & Conditions, orders, or our products, contact:

Junru Jewelry
Website: https://junrujewelry.com/
Email: sales@junrujewelry.com
Phone:  +86-180780-63669