Privacy Policy

Last Updated: October 11, 2026

Junru Jewelry respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit https://junrujewelry.com/, create an account, contact us, or purchase our products.

1. Who We Are

The website is  trading as Junru Jewelry.

• Website: https://junrujewelry.com/
• Privacy Contact: sales@junrujewelry.com

For the purposes of applicable data protection laws, we act as the organisation responsible for personal information processed through our website, where applicable.

2. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

A. Personal and Contact Information

• Name.
• Email address.
• Telephone or mobile number.
• Billing and shipping addresses.
• Information submitted through contact forms or customer support requests.

B. Order and Transaction Information

• Products purchased, quantities, and order history.
• Order numbers, payment status, transaction references, and refund details.
• Billing and delivery information.
• Information required to process, fulfil, or support your order.

Payment card information may be processed directly by our payment service providers. We do not intend to retain complete payment card details on our website.

C. Account Information

If customer accounts are available, we may collect your login credentials in protected form, account preferences, saved addresses, and related account information.

D. Technical and Usage Information

When you visit our website, certain information may be collected automatically, such as:

• IP address and general device or browser information.
• Operating system, language settings, and approximate location derived from technical information.
• Pages viewed, referring website, browsing activity, and interaction data.
• Cookie identifiers, session information, and website performance data.

E. Marketing Preferences

If you subscribe to marketing communications, we may collect your subscription status, preferences, and records of consent or withdrawal.

We aim to collect only the information reasonably necessary for the purposes described in this policy.

3. How We Use Your Information

We may use your information to:

• Process, confirm, and fulfil orders.
• Arrange shipping, delivery, exchanges, and refunds.
• Provide order updates and respond to customer enquiries.
• Create and maintain customer accounts.
• Detect, investigate, and prevent fraud, misuse, and security incidents.
• Maintain, troubleshoot, and improve our website and services.
• Send promotional emails or offers where permitted by law and in accordance with your preferences.
• Maintain business, accounting, tax, and transaction records.
• Meet applicable legal and regulatory obligations.
• Handle complaints, disputes, and the enforcement of our legitimate legal rights.

We will not use your information for materially different purposes without providing any notice or obtaining any consent required by applicable law.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, maintain shopping carts, remember preferences, improve performance, and understand website usage.

• Essential cookies: Required for core website functions, security, and checkout.
• Preference cookies: Remember selected settings and preferences.
• Analytics cookies: Help us understand website traffic and user interactions.
• Advertising cookies: Support relevant advertising, campaign measurement, or retargeting.

Where required by law, non-essential cookies will be used only after you provide the necessary consent. You can manage available preferences through the website’s cookie controls and your browser settings. Disabling certain cookies may affect website functionality.

5. Legal Basis for Processing

Where applicable, we process personal information on one or more of the following grounds:

• Performing a contract or taking steps at your request before entering into a contract.
• Complying with legal obligations.
• Your consent, where consent is required.
• Other lawful grounds available under the data protection laws applicable to our business.

Where processing relies on consent, you may withdraw that consent, subject to legal requirements and the consequences explained when consent is requested.

6. When We Share Information

We may disclose relevant information to trusted service providers where necessary to operate our business, including:

• Payment processors and payment gateways.
• Shipping companies, couriers, and fulfilment providers.
• Website hosting, maintenance, security, and technical support providers.
• Customer support and business communication platforms.
• Analytics and advertising providers, where used and permitted.
• Professional advisers, auditors, and insurers.
• Government authorities, regulators, courts, or law enforcement where required or legally permitted.

We expect service providers to handle information appropriately and use it only for authorised purposes, subject to applicable contractual and legal requirements.

We do not sell personal information for money. Any data sharing for advertising or analytics will be handled in accordance with applicable law and the choices available to you.

7. International Data Transfers

Some service providers may process information in countries other than the country where you live or where Junru Jewelry operates.

Where international transfers occur, we will take the steps required by applicable law to protect the information, which may include appropriate contractual safeguards or other legally recognised transfer mechanisms.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, legal compliance, accounting, dispute resolution, and fraud prevention.

Retention periods vary depending on the type of information and applicable legal requirements. When information is no longer required, we will take reasonable steps to delete it, anonymise it, or securely dispose of it, subject to lawful retention obligations and technical limitations.

9. Information Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration, disclosure, or misuse.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use a strong password where accounts are available and avoid sharing your account credentials with others.

If a personal data breach occurs, we will take the actions required by applicable law.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally available.
• Withdraw consent for processing based on consent.
• Opt out of promotional communications.
• Raise a complaint with the relevant data protection authority.
• Exercise any additional rights available under applicable law.

To exercise a right, contact us at [Privacy Contact Email]. We may need to verify your identity before responding. Some information may need to be retained where required by law or necessary to establish, exercise, or defend legal claims.

You can unsubscribe from promotional emails using the unsubscribe link included in those emails. Transactional communications relating to your purchases may still be sent when necessary.

11. Children’s Privacy

Our website is not intended to collect personal information from children in circumstances where such collection is prohibited or requires authorisation that has not been obtained.

If you believe a child has provided personal information inappropriately, contact us at sales@junrujewelry.com so we can review the matter and take appropriate action.

12. Third-Party Websites

Our website may link to third-party websites, payment platforms, social networks, or other services.

Those third parties operate under their own privacy policies and practices. We encourage you to review their policies before providing personal information to them. We are not responsible for the independent privacy practices of third-party websites that we do not control.

13. Marketing Communications

We may send promotional emails, product announcements, or special offers where permitted by law.

You can withdraw your marketing consent or unsubscribe at any time. We will respect your preferences and process opt-out requests as required by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, business operations, service providers, or legal obligations.

The updated policy will be published on this page with a revised date. Where legally required, we will notify you of material changes or obtain renewed consent.

15. Contact and Privacy Requests

For privacy questions, requests to access or correct information, or concerns about how your information is handled, please contact:

Junru Jewelry
Website: https://junrujewelry.com/
Email: sales@junrujewelry.com